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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use WiseHost services.

1. Data Controller

WiseHost, as the data controller, is committed to ensuring the confidentiality and security of users' personal data in accordance with the General Data Protection Regulation (EU) 2016/679.

2. Personal Data Collected

We collect only the data necessary to provide our services effectively and in a personalized manner. The data we may collect includes:

  • Name
  • Email
  • Phone number
  • Company name
  • Billing information
  • Preferences and interactions with our services

3. Purposes of Processing

The personal data collected will be used for the following purposes:

  • Providing and managing the contracted services
  • Communicating with users (support, updates, proposals)
  • Billing and legal obligations
  • Continuously improving our services and user experience
  • Sending marketing communications, only with prior consent

4. Legal Basis for Processing

The processing of personal data is based on:

  • Performance of a contract or pre-contractual steps
  • Compliance with legal obligations
  • WiseHost’s legitimate interest in improving its services
  • The data subject’s consent (when applicable)

5. Sharing Data with Third Parties

WiseHost does not share your data with third parties for commercial purposes. Your data may be shared only with contracted service providers (e.g., hosting platforms, accounting), always under strict confidentiality and only when necessary to provide the service.

6. Data Retention

Data will be retained only for the period necessary to fulfill the purposes for which it was collected, or for the legally required timeframes.

7. Data Subject Rights

Data subjects may exercise their rights at any time:

  • Access
  • Rectification
  • Erasure
  • Restriction of processing
  • Objection
  • Data portability
  • Withdrawal of consent (when applicable)

To exercise these rights, please send your request to: [wisehost24@gmail.com]

8. Security

We have implemented appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, alteration, or disclosure.

9. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Your consent will always be requested before collecting any non-essential cookies.

10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with the corresponding update date.

Last updated: April 2, 2025